Frequently Asked Questions
Answers on purchasing, shipping, after-sales, compatibility and education procurement.
Boards and modules carry a 12-month warranty; moving parts in kits such as motors and servos are typically covered for 6 months, as stated in each product's After-sales tab. During the warranty period we cover return shipping and repair or replace non-human-caused defects. Consumables like propellers and ribbon cables are excluded.
Photograph the issue within 48 hours of delivery and send your order number via the contact form. After verification we reship or replace the item at our cost. Packing lists are in the Specs tab of each product page.
Still need help?
Four fields and we will reply within one business day.
For order-specific questions, include your order number in the message so we can locate it quickly.
Kit out your next project today
Boards, accessories and kits ship together, with compatibility info included.